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CConnectorProxy::Open error '80004005' java.lang.OutOfMemoryError


Technical Note USA12073
Created 07-Apr-2006

Applies To
Synapta Services Builder for 3270 & 5250

ScreenConnectorProxyService

Symptoms

CConnectorProxy::Open error '80004005' java.lang.OutOfMemoryError

Issue occurs under heavy load

Fix

Solution: Below is an excerpt from our Help documentation ("Building Applications using Native Win32 Technologies" page):

"It may be necessary to adjust the amount of memory that is available to the Screen Connector Proxy Service, especially on servers where a heavy load is anticipated. The default maximum heap size for the Screen Connector Proxy Service is 128 MB. You can change this value by using the following optional registry entry:

  HKEY_LOCAL_MACHINE\Software\Attachmate\ScreenConnector\MaxHeap

The value is a String that defines the number of megabytes; for example, "256".

The value is not present by default, so you'll need to add a "String Value" called MaxHeap, along with the desired value.

It will be necessary to cycle the ScreenConnectorProxyService after making this change.


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